Ferguson Associates

Est 1981

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Ferguson Associates

Est 1981

About Us

Established in 1981, delivering customized third party distribution services to luxury brands in multiple industries, Ferguson Associates provides invisible, high quality, physical operations and order administration to facilitate time for clientele to develop, market, sell and grow their brands.

Ferguson Associates is an invisible 3rd party pick/pack warehousing facility and container freight station that functions within the framework of your accounting system, eliminating the need to transfer data between systems. Your customers receive documentation/communication from YOUR distribution center.

Ferguson Associates was founded in 1981 by Robert Ferguson who previously served as Vice President of Operations for both Chanel Perfumes and Ralph Lauren Fragrance Groups.

We are a family run business. Warehouse Operations are managed by son, Ron Ferguson, who joined the business upon college graduation. Administration is managed by wife, Maria Ferguson, who previously worked 25+ years with a Fortune 500 company and 3+ years with a small privately owned distribution business.

All Fergusons maintain HazMat Certification to handle the fragrance industry commodity safely and legally.

The Executive Team

Robert Ferguson

Maria Ferguson

Ron Ferguson

Diego Soto

Nerine Lo

Scott Bolasci

Services

TECHNOLOGY MEETS CONVENIENCE

Our distribution center boasts state-of-the-art security with video surveillance, direct wired to police/fire and is housed in a climate-controlled 55,000 square feet.

Order Fulfillment & Product Storage

Warehousing
Long/Short term storage
Order Entry
Pick/Pack,
Hazmat Certified
Document preparation (packing slip, invoice, manifest, BOL)

VERTICAL INTEGRATION

US Customs Bonded Container Freight Station
International Freight Forwarder/ Broker
Hazmat certified Trucking company
Same/Next day Messenger Service
Container Hauler
All housed in same building

EDI AND INVOICE PROCESSING

A requirement of many US dept stores and some boutiques, FA processes into established EDI interface systems, once a 3rd party EDI service is in place.

Internal invoice processing is input directly into your business system whenever possible.

Sales Reporting
Shipping Reports
Customer Service
Customized Invoicing Solutions

FOLLOW UP

Ferguson Associates has an unprecedented follow up and follow through process, second to none. We remain vigilant until each process/project is complete, reminding all involved of any loose ends!

CHARGEBACK SERVICES

Charge-backs are the bane of Dept Store Vendors. FA practices charge-back avoidance and can provide guidance in recovery of many invalid (yet costly) charge-backs.

EDI Processing
C-TRAT Certified Guidance

SCANNING TECHNOLOGY

State of the art scanning technology is used to pick & pack orders and receive products

Labeling and ASSEMBLY

UPC creation/ labeling
Gift Set assembly
Gift With Purchase assembly

BUSINESS ASSISTANCE

Assistance in the form of consulting, referrals and guidance is provided by Ferguson Associates through a collective 50+ years of business experience. Help such as facilitation of C-TPat certification, establishing a business system that is right for you, reporting guidance, E commerce setup, Product Filling and Packaging solutions, International product movement and much more.

E-Commerce

E-Commerce Fulfillment

Direct to consumer for your brand invisibly and professionally
Packaged to your specifications
Gift Wrapping and/or gift cards
Freight charges billed directly to your UPS or FedEx account
3rd party drop ship fulfillment for additional business channel websites such as One Kings Lane, Rue La La, Houzz

Container Freight Station

Ferguson Associates is a bonded licensed Container Freight Station

A CFS is a facility where shared containerized international shipments are taken directly from the port/airport to be cleared of all applicable duties/taxes then released for distribution. Our close proximity to Port Elizabeth and all 3 New York area airports, makes it ideal. To expedite shared container shipments, simply have your broker/forward consign the freight to clear customs through Ferguson Associates, then skip the wait and freight charges associated with shared shipments.

Clients

Our clients are excellent at marketing and selling products, but don't absorb overhead (space/staff/equipment) associated with order fulfillment, nor do they need to stay abreast of ever changing requirements for handling/shipping hazardous materials associated with the fragrance industry.